WELCOME TO SINGAPORE!
We are a non-profit charity that cares for the well-being of seafarers.
We know that your shore leave time is very precious, so we want to help you make the most of it!
Our services are available from 1000hrs to 1700hrs (Mon-Fri) only.
Any questions? Read this FAQ.
Our friendly Shore Guides or Coastal Welcome Advocates (CWA) are happy to help you by:
Offering free transportation and/or advice to get into/out of the port.
Offering advice on how to get to places of interest.
Sharing practical tips on shopping, sightseeing and eating places in Singapore!
Stay tuned for updates on CWS:
HOW TO BOOK YOUR FREE! COASTAL WELCOME SERVICES!
If you want to go ashore, we are happy to offer free transportation from your vessel to a nearby shore destination plus a friendly Shore Guide to help you in the first hour.
You can use any of the two methods below to book our services.
METHOD 1: CALL US AFTER YOUR VESSEL ARRIVAL
Step 1:
CALL us via WhatsApp or WeChat +65 8686 7423 by 1000 hrs to confirm pick-up time from your Vessel.
Step 2:
After the call, SEND a WhatsApp or WeChat message to +65 8686 7423 and provide the following information:
Your full name
Your Vessel's full name
Your confirmed pick-up time
METHOD 2: MAKE ADVANCE BOOKING BEFORE YOUR VESSEL ARRIVAL
Please fill up this Booking Form as accurately as possible.
We can accept bookings up to 24 hours before before your vessel arrives in Singapore.
After making an advance booking, please send a message to us to confirm your booking (via WhatsApp or WeChat) AFTER your vessel is berthed in port, stating:
Your full name
Your Vessel's full name
Your confirmed pick-up time
If we do not receive your confirmation message, your booking will be cancelled you can make a new booking after your vessel has arrived in Singapore.
VERY IMPORTANT NOTES:
After your booking is confirmed and we have received your message:
Our vehicle will wait for you at the bow or stern of your vessel at the agreed pick-up time.
We will wait for only 15 minutes. Please be punctual. (If you are late, you will need to make a new booking.)
We will then send to you the Immigration Office near the Terminal Gate for Immigration clearance.
Please ensure that you have these 3 important things to show the Immigration officer:
Approval Letter from Immigration Office showing your full name.
Original Passport.
Acknowledgement of successful completion of SG Arrival card.(https://eservices.ica.gov.sg/sgarrivalcard/fvipa)
Immigration clearance may sometimes take 15-30 minutes or more depending on the queue.
We will wait for you a short distance outside the exit point of the Immigration office. Read this blog on "Where to meet our CWA?"
If there is any delay in Immigration clearance, please inform us via WhatsApp or WeChat (+65 8686 7423).
Thank you & we hope that you will have a great time in Singapore!
Our friendly Shore Guides are looking forward to meeting you!
Comments